Privacy policy

Privacy is important to dypsela SL . This statement contains the practices related to the treatment of personal information on the dypsela SL websites, such as the type of data that is collected, tracking, use and disclosure of the same. In dypsela SL . We understand that the privacy and security of your personal information is extremely important. Therefore, this policy sets out what we do with your information and what we do to keep it secure. It also explains where and how we collect your personal information, as well as your rights over any personal information we hold about you. This policy applies to you whether you use through our mobile applications or otherwise using any of our websites or interacting with us on social media (our “Services”). This policy defines our firm commitment to protecting your personal information. Therefore, we strongly recommend that you read and accept our privacy policy before continuing browsing. This privacy policy was last updated on October 28, 2021

  1. Identification of the company name of the person responsible for the treatment

In accordance with the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data ( hereinafter RGPD) we inform you that the personal data obtained as a result of your sending of personal data will be processed by the following Data Controller:

  • Company name: dypsela SL (Digital Clone)
  • Residence: Spain
  • Email : clondigital@dypsela.com
  • Address: Calle Pedro Aleixandre 52-11 46004 Valencia (Spain)
  • NIF/CIF .: B98898414
  • Object : Software and online business.
  1. General privacy principles.

When we collect and process your personal information, we are guided by the following practical principles:

  • Personal data is treated fairly, legally and transparently.
  • Personal data is collected for specific, explicit and legitimate purposes and is not processed in a manner incompatible with such purposes.
  • The personal data is adequate, relevant and limited to what is necessary in relation to the purposes for which the processing occurs.
  • Personal data must be accurate and up-to-date. Inaccurate data will be updated or deleted.
  • Personal data must be kept in an identifiable format for no more than is necessary
  • Personal data is kept secure through appropriate and effective technical and organizational measures against unauthorized or unlawful processing and against accidental loss, destruction or damage, through the application of appropriate technical or organizational measures (“integrity and confidentiality”).
  • We are committed to the principles of data protection by design and data protection by default.
  1. How we collect your personal data and how it is used.
  • From you directly: You can visit our website without telling us who you are and without revealing any personal information about yourself. However, to provide a complete service, we most often collect personal information. For example, we collect information about you when you make an information inquiry through contact forms or when you are assigned an access account. The types of Information we collect may include email address, first and last name, location and telephone number.
  • From cookies: We may also collect information from “cookies” that we may store on your computer or mobile device. Cookies are small data files stored on the hard drive or device memory. For more information about the use and purposes of the cookies we use on the website https://clondigital.com, you can access our cookie policy. However, you can change your browser options to stop accepting cookies or ask it before accepting a cookie from the websites you visit. However, if you do not accept cookies, you may not be able to use all aspects of our services.
  • Logs: We may record certain information and store it in log files when you interact with our Services. This information may include Internet Protocol (IP) or other device addresses or identification numbers, as well as browser type, Internet service provider, etc.
  1. Cases where our website requests your personal data
  2. When you proceed to subscribe to the https://clondigital.com newsletter.
  3. When you register as a user of our platform
  4. When queries are made through the contact form or through our email.
  5. When any of the services and/or products we offer are requested.
  6. When you proceed to register as a trainer or distributor
  7. Purposes for which we process your personal data.

At dypsela SL we process the data necessary to manage and optimize our services and commercial relationships for our users and clients. In addition, we also use this information to send advertising of interest to users, related to our products, news, offers and promotions. The data is collected and processed for the following purposes:

Category of interested parties Purpose
cookies a) The Website has technology for the implementation of files called cookies on the User’s computer. Cookies are used to improve your browsing experience on our website, analyze user navigation and offer you personalized content. In any case, they can be blocked or disabled through the browser configuration options. If you want more information you can consult our Cookies Policy.
User who contacts through the Web b) Attend and respond to communications or requests received either through email or the contact form on the Website https://clondigital.com/
User subscribed to the Newsletter c) Manage the newsletter to make regular communications about news, publications, offers, promotions, events and other information from dypsela SL
Trainer d) Manage the application for admission as a dypsela SL trainer. If you become a trainer , the purpose is the management, control and administration of the training services provided by the trainers, management and control of payments and any other to maintain the relationship with the trainers. e) Manage the newsletter to make regular communications about news, publications, offers, promotions, events and other information from dypsela SL
Distributor f) Manage the application for admission as a distributor of dypsela SL. If you become a distributor , the purpose is the management, control and attention of the distributors, management and administration of the services performed by the distributors, management and control of payments and any other to maintain the relationship with the distributors. g) Manage the newsletter to make regular communications about news, publications, offers, promotions, events and other information from dypsela SL
  1. Legal bases of the treatment and mandatory or optional nature of the treatment

The legal bases are linked to the purposes of the previous point according to the letters assigned in the table.

Category of interested parties Legitimation for data processing
cookies a) The consent given by accepting cookies or by continuing to browse the dypsela SL website
User who contacts through the Web b) consent that is requested when contacting through the Website. The interested party may withdraw consent at any time. In no case will the withdrawal of consent condition the provision of other services.
User subscribed to the Newsletter c) consent that is requested when you subscribe to the Newsletter. The interested party may withdraw consent at any time. In no case will the withdrawal of consent condition the provision of other services.
Trainer d) Application of pre-contractual measures that are established in the interest shown in being a trainer of dypsela SL. If you become a trainer, the legal basis for the processing of your data is the execution of the training collaboration contract between the parties. Likewise, we have a legal obligation to retain certain personal data for tax and accounting purposes, as well as for any legal claim that may be brought. If you do not provide the necessary data, it will not be possible to respond to your request e) consent that is requested when you subscribe to the Newsletter. The interested party may withdraw consent at any time. In no case will the withdrawal of consent condition the provision of other services.
Distributor f) Application of pre-contractual measures that are established in the interest shown in being a distributor of dypsela SL. If you become a trainer, the legal basis of the processing is the execution of a commercial collaboration contract with distributors. Likewise, we have a legal obligation to retain certain personal data for tax and accounting purposes, as well as for any legal claim that may be brought. If you do not provide the necessary data, it will not be possible to respond to your request g) consent that is requested when you subscribe to the Newsletter. The interested party may withdraw consent at any time. In no case will the withdrawal of consent condition the provision of other services.
  1. Data provided voluntarily by the interested party
Category of interested parties Data provided by the interested party
Website visitor user a) IP, navigation data, statistics, etc.
User who contacts through the Web b) Name, surname, email, subject, message,
User subscribed to the Newsletter c) Name, surname, email.
Trainer d) Name, surname, address, email, telephone number, NIF, model 036 or IAE document, company name, commercial name. e) Name, surname, email.
distributor f) Name, surname, address, email, telephone number, NIF, model 036 or IAE document, company name, commercial name. g) Name, surname, email
  1. Conservation of personal data.

dypsela SL only stores your personal data to the extent we need it in order to be able to use it for the purposes of point 5, and according to the legal basis for its processing and in accordance with applicable law. Your personal information will be kept as long as a contractual and/or commercial relationship exists or as long as you do not exercise your right to deletion, cancellation and/or limitation of the processing of your data. Once the relationship with you has ended for any of the reasons indicated, the information will be kept duly blocked, without giving it any use, as long as it may be necessary for the exercise or defense of claims or some type of judicial, legal or other liability may arise. contractual of its treatment, which must be attended to and for which its recovery is necessary. Those data that are processed for direct marketing purposes will be kept indefinitely until the interested party requests its deletion. Specific:

Category of interested parties Conservation Period
Website visitor user a) According to the deadlines indicated in the cookie policy
User who contacts through the Web b) 3 years from the last contact c) The data linked to the newsletter will be kept indefinitely until the interested party requests its deletion.
User subscribed to the Newsletter d) The data linked to the newsletter will be kept indefinitely until the interested party requests its deletion.
Registered user e) Until the account is closed or 3 years from the last connection. f) Data linked to commercial communications will be kept indefinitely as long as the interested party does not request its deletion.
Trainer and/or distributor g) 12 months from receipt of the request, and if you approve the request and become a Trainer, the data will be kept as long as your relationship with dypsela SL is active (and you do not request its deletion) and, in any case, for 6 years according to the regulations that apply to the treatment described. h) Data linked to commercial communications will be kept indefinitely as long as the interested party does not request its deletion.
Distributor i) 12 months from receipt of the request, and if you approve the request and become a distributor, the data will be kept as long as your relationship with dypsela SL is active (and you do not request its deletion) and, in any case, for 6 years according to the regulations that apply to the treatment described. j) Data linked to commercial communications will be kept indefinitely as long as the interested party does not request its deletion.
  1. Recipients or third parties to whom we may communicate personal data.

9.1 Personal Data may be shared for the purposes established in point 5 in the following cases:

Data Recipients Category of interested parties
Newsletter and email marketing management platform (Service provider contracted by the Organization) – Trainer and/or distributor – User subscribed to the Newsletter

In general, for all categories of interested parties, personal data can be shared:

  1. To comply with our legal obligations: when disclosure is necessary to comply with our obligations under laws, regulations, legal processes or governmental requests that affect us.
  2. For the formulation, exercise or defense of claims or when the courts act in the exercise of their judicial function: In certain circumstances, the disclosure of personal data may be mandatory because it is subject to a judicial request, order or subpoena.
  3. In sales, merger, acquisition or similar transactions : If we are involved in a merger, acquisition, sale of all or a substantial part of our assets or other similar sales transaction, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website about any such transfer and any decisions you may make regarding your information.
  4. For the provision of services by suppliers acting on our behalf. Occasionally, we enter into contracts with carefully selected third parties so that they can help us provide the services of the Website such as:
    1. Hosting services Hosting for the purpose of performing your hosting and email services.
    2. Computer consulting and web design services : to offer technical support on code created for the Web
  5. Aggregated or Non-Identifiable Data: We may share aggregated information or other non-personal information that does not directly identify you with third parties to improve the overall experience of our Services.

9.2 Personal Data may be shared outside the EU, for the purposes established in point 5 in the following cases: International data transfers are not carried out outside the EU

  1. Security measures adopted in relation to the processing of personal data

dypsela SL informs that it implements and applies appropriate technical and organizational security mechanisms and measures to guarantee a level of processing security appropriate to the risk. To this end, dypsela SL on the basis of an objective evaluation has identified, analyzed and evaluated the risks of varying probability and severity for the rights and freedoms of natural persons (risk assessment phase) and, consequently, dypsela SL in the risk treatment has applied timely and effective security mechanisms and measures to eliminate or mitigate the risks identified in the risk assessment phase. Specifically, appropriate and effective technical and organizational measures are adopted to mitigate the risks of accidental or unlawful destruction, loss or alteration of personal data transmitted, preserved or otherwise processed, or unauthorized communication or access to said data. Likewise, dypsela SL guarantees the user compliance with the duty of professional secrecy and confidentiality with respect to the users’ personal data and the duty to keep them.

  1. Rights of the Interested Party.

As a user, you will be able to direct your communications and exercise your ARCO rights following the formalities imposed by REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 regarding the protection of natural persons with regard to to the processing of personal data and the free circulation of these data In all our operations related to your privacy, we strive to comply with current regulations, which contain a series of rights for the interested party that we list below:

Your rights What does it mean?
Right to information You have the right to be presented with clear, concise, transparent and easy-to-understand information about how we use your personal data and about your rights. We provide you with this information in this Policy in point 5.
Right of access You have the right to access the personal data we hold about you (with certain limits). Manifestly unfounded, excessive or repetitive requests may not be attended to. To exercise this right, contact us by any of the means indicated below.
Right to rectification You have the right to have your personal data rectified where it is inaccurate or no longer valid or to have it completed where it is incomplete. To exercise this right, contact us by any of the means indicated below. If you have an account, it may be easier to correct these yourself by modifying your profile.
Right to erasure/right to be forgotten In certain cases, you have the right to have your personal data deleted or deleted. It should be noted that this is not an absolute right, since we may have legal or legitimate reasons to keep them. If you want us to delete your personal data, please contact us by any of the means indicated below.
Right to object to direct marketing, including profiling You can unsubscribe from our direct marketing communications at any time. The easiest way to unsubscribe is by clicking on the “Unsubscribe” link in any email or communication we send you. If not, you can always send us an email to: clondigital@dypsela.com or call 96 269 07 22 To object to profiling, contact us by the means indicated below.
Right to withdraw consent at any time when data processing is based on consent In the event that consent has been granted for any of the informed and determined purposes in the treatments to which we refer, we inform you that you have the right to withdraw consent at any time, without affecting the legality of the treatment based on consent prior to its withdrawal. To find out which treatments are based on consent, we refer you to point 5 of this policy. If you wish to withdraw your consent, please contact us by any of the means indicated below.
Right to object to processing based on the satisfaction of legitimate interests You can object at any time to our processing of your data when the processing is based on the satisfaction of legitimate interests. To find out which treatments are based on consent, we refer you to point 5 of this policy. If you wish to exercise this right, please contact us by any of the means indicated below.
Right to file a claim with a supervisory authority Likewise, we inform you that when you have not obtained satisfaction in the exercise of your rights or the way in which they are exercised, you may file a claim with the Control Authority. If you want to know more information about this right and how to exercise it, you can contact the AGPD: http://www.agpd.es/ Tel. 901 100 099 and 91.266.35.17. C/Jorge Juan,6 28001-Madrid. Do not hesitate to contact us by any of the means indicated below before filing a complaint with the competent data protection authority.
Right to data portability You have the right to receive the personal data that concerns you and that you have provided to us in a structured, commonly used and machine-readable format, in order to transmit them to another person responsible for the treatment, when the treatment is based on the execution of a contract or on its consent and the treatment is carried out by automated means. To find out which treatments are based on consent, we refer you to point 5 of this policy. For more information, contact us by any of the means indicated below.
Right to limit processing You have the right to request the limitation of the processing of your data. If you exercise this right, the processing of your data will be subject to limitations, so we may store it, but we will not be able to continue using or processing it. This right can only be exercised in certain circumstances defined by the General Data Protection Regulation, as follows:

  • that the interested party challenges the accuracy of the personal data, during the period that allows the person responsible to verify its accuracy;
  • that the processing is unlawful and the interested party opposes the deletion of the personal data and requests instead the limitation of its use;
  • that the controller no longer needs the personal data for the purposes of the processing, but the interested party needs it for the formulation, exercise or defense of claims;
  • that the data subject has objected to the processing pursuant to Article 21(1), while it is verified whether the legitimate reasons of the controller prevail over those of the data subject.

If you wish to exercise this right, please contact us by any of the means indicated below.
Right to deactivate Cookies At any time you can proceed to deactivate Cookies. As a general rule, the configuration of Internet browsers is usually set by default to accept Cookies, however, you can easily disable them by changing the browser settings. Many cookies are used to improve the usability or functionality of websites, therefore, if you disable them it may prevent you from enjoying all or part of the services provided through our website, you may have usability problems or have problems with your session if you start one. If you wish to limit or block all cookies set by our websites (which may prevent you from using certain parts of the website) or by any other websites/apps, you can do so through your browser settings.

How can you exercise your data protection rights? To exercise your rights, you must submit a letter to the address Calle Sierra Calderona, N1 Bajo de Puerto de Sagunto 46520 (Valencia), or to the following e-mail: clondigital@dypsela.com indicating “ RGPD Valencia ” in the subject line . You must specify which of the rights you are requesting to be satisfied and, in turn, it must be accompanied by a photocopy of your DNI or equivalent identification document. If you act through a legal or voluntary representative, you must also provide a document that proves your representation and an identification document. If you want to have a model for this, you can:

12. Processing of special categories of personal data and personal data relating to criminal convictions and offenses

In the formalization of free text fields, the introduction of personal information relating to personal data that reveals ethnic or racial origin, political opinions, religious or philosophical convictions, or union membership, and the processing of genetic data is not permitted. , biometric data aimed at uniquely identifying a natural person, data relating to health or data relating to the sexual life or sexual orientations of a natural person, as well as personal data relating to criminal convictions and offences. If you enter any information related to the aspects mentioned in any of our forms or through email, they will be immediately deleted from our information systems without being able to respond to the query made, since such data is neither necessary nor relevant for the purposes determined in the treatments of this Website.

13. Links to other websites

We sometimes provide you with links to other websites, but these websites are not under our control. Therefore, we will not be responsible to you for any problems that arise in relation to the use of your personal data, the content of the website or the services offered to you by these websites. Therefore, we recommend that you consult the privacy policy and terms and conditions of each website to see how each provider may process your information.

14. Data quality

 In order to comply with the principles of privacy, especially the quality of the data, we inform you that you should only provide us with your own personal data and not those of another person, unless you legally represent them, in order to optimize the quality. of the information. Likewise, we need your data provided to be correct, current, accurate and true. In the event that the data you provide us is from another person that you do not represent or that your own data or those of the other personnel you represent are false, erroneous, not current, or inadequate, you will be responsible for any damage, direct and/or or indirect that causes third parties or dypsela SL The data requested by the User indicated with an asterisk (*) will be strictly necessary to be able to contact the User. In no case will failure to provide more data than what is strictly necessary mean a reduction in the quality of the service.

  1. Data of minors or incapable persons

The use of the Service is not permitted for minors, so if you are under 16 years of age, we ask you to refrain from using the services of our website. dypsela SL may request additional information or documentation in order to verify the age of the interested party, taking into account the available technology.

  1. Data update

The user is the only source of information for their personal data, therefore dypsela SL , requests that, in order to keep their data updated and up-to-date at all times in accordance with the principles of the RGPD, please inform the address indicated for the exercise of the rights of access, rectification, cancellation and opposition, any variation thereof, as well as the cessation of its activity in the entity it represents, if applicable, to proceed with the cancellation and/or historical treatment thereof.

  1. Consent for advertising shipments.

According to the LSSI Law. dypsela SL will not send commercial communications by e-mail or other equivalent means of electronic communication that have not previously been authorized by the recipient through the authorization systems used by dypsela SL. In the case of those users with whom there is a prior contractual relationship, dypsela SL is authorized to send commercial communications regarding products or services of dypsela SL that are similar to those that were initially contracted with the client. In any case, the user can voluntarily request exclusion from receiving further commercial information through the Customer Service channels after proving their identity, or by unsubscribing from the advertising email itself.

  1. Social networks

When you become a fan, follower or analogue of dypsela SL on the different social networks and in the context of this processing, you must bear in mind that dypsela SL can only consult or delete your data in a restricted manner by having a specific profile. Any rectification of your data or restriction of information or publications must be made through the configuration of your profile or user on the social network itself. By default you consent:

  1. a) The processing of your personal data in the environment of said social network and in accordance with its Privacy policies.
  2. b) dypsela SL ‘s access to the data contained in your profile or biography, depending on your privacy settings on each network, these will be more or less extensive.
  3. c) So that the news published about our events, or our comments may appear on your wall or biography.
  4. d) To receive communications about our products/events.

If you want to stop following us, you just have to click on the “Stop being a fan” or “unfollow” option.

  1. Modification of this privacy policy

dypsela SL reserves the right to modify this policy to adapt it to future legislative or jurisprudential developments, as well as industry practices, informing users in advance of any changes that may occur. The uninterrupted use of dypsela SL by the User will constitute a ratification of this document, with the modifications and changes that may have been introduced. For the same reasons mentioned above, dypsela SL reserves the right to modify or interrupt the dypsela SL Service in whole or in part, with or without notification to the user. dypsela SL will not be responsible to the User or third parties for having exercised their right to modify or interrupt the dypsela SL Service.